GH Consumer Awards 2008 - the results!
Winner: Customer Service Champion
You told us which firms are easy to contact, helpful when you have queries, and apologetic and swift to make amends when they're wrong. You could vote for a shop, service provider, bank or other organisation.
WINNER Marks & Spencer (0845 302 1234, www.marksandspencer.com)
RUNNER-UP John Lewis (0845 604 9049, www.johnlewis.com)
For free consumer test reports, see the latest from the Good Housekeeping Institute here...
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